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Sunday, January 30, 2011

Server Out Of Sync Issue in Farmville When Getting Goods for Fuel

Here's how I reproduced the error (I used to test web applications for Bealls, Inc.).

1. Go into your Crafting Stall in Farmville.
2. Accept the money you earned.
3. Finish your goods.
4. Make new goods.
5. Use the goods you have finished and trade them in for fuel.

Now this is when the problem occurs. Go to your Crafting Stall and select "Get Goods". Get crafting items from 21 friends (this is what I counted when I saw the "Out of Sync with the Server" message. But you will notice that when you are selecting the goods, that they are not appearing in your "Use Goods" box at some point. Shortly after that, if you keep buying goods and they do not show up in your "Use Goods" box, this error message will popup and you click "OK" to the "Out of Sync with the Server" message the page will reload and you STILL will not have your goods. (Click to enlarge)
The only workaround I have found so far is to log off facebook and clean your browser's cache (see links on how to do this below).

Close your browser, open it up again and clear the cache. Once the cache is cleared, log back into Facebook, access Farmville, go to your Crafting Stall and buy 6 goods at a time and use them, then buy 6 more goods and use them, etc. This is the only workaround I have been able to find.

Microsoft Internet Explorer Instructions: 
IE 8.0 and 7.0:

1. Using Internet Explorer as your browser, open up Internet Explorer 7 or 8.

2. Once open, click on the "Tools" menu at the top of the page.

3. Once tools is open, the "General" tab should open by default. Keep this tab open. If not, make sure the "General" tab is selected.

4. Under "Browsing History" click "Delete"

5. A new window will now pop up. Click "Delete Files" listed in the "Temporary Internet Files" section.

6. Give your computer a minute or two to complete. Once your curser returns to an arrow, click "OK" at the bottom on the window.

7. Your cache should now be clear and will assist in getting you quicker online speeds. You should do this on a weekly basis.

A free program I like is "Privacy Guardian". You can run it to clean everything and for multiple browsers at once. If you do not clean this out of your computer, it stays there unless your Anitvirus program cleans it. I got Privacy Guardian from CNET.com since they always check their downloads for malware (viruses, spyware, rootkits, etc.). If you are using IE 6.0 or lower, I suggest you upgrade to the newer versions which Microsoft regularly supports with upgrades. Having older upgraded programs is bad because hackers exploit unfixed [no upgraded fixes] issues to hack computers.

Mozilla Firefox Instructions:
http://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache

Google Chrome Instructions:
 http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95582

Apple Safari Instructions:
To clear the cache in Safari:
  1. Open Safari.
  2. From the Safari menu, choose Empty Cache (Safari > Empty Cache).
  3. In the warning dialog that appears, click on Empty.
  4. Visit your site again (by clicking the Visit button in iWeb) or reload the page in Safari.

1 comment:

  1. I have this problem too, but have found that you slowly purchase all the items you want from friends, say 21, counting as you go along. Then you close the crafting building as soon as you have bought them. At this point you can see the money you should've paid for the items is still going out of your balance. Wait for a few minutes until it has stopped and them go back into your crafting building. The amount of goods should have now "caught up" and say 21. You should be able to sell them now without getting the out of sync error. This works for me anyway :)

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